Privacy Policy

Last updated: Oct. 13, 2026

1. Introduction

This privacy policy applies to the processing of personal data by Mercordi BV, with registered office at Industriepark 1003, 3545 Halen, Belgium, registered in the Crossroads Bank for Enterprises under number BE0466.231.785 (RPR Antwerp, division Hasselt), hereinafter referred to as 'Mercordi Animal Care', 'we', or 'us'.

2. Data Collection

We collect the following types of information:

  • Personal identification information (name, email address, etc.)
  • Geolocation data (through country.is)
  • Usage data (through Google Analytics)
  • Technical data (IP address, browser type, etc.)

3. Legal Basis for Processing

We process your personal data based on:

  • Your consent (for optional cookies and marketing)
  • Contractual necessity (for order processing)
  • Legitimate interests (for website security and analytics)

4. Data Sharing

We never share your personal contact information (such as your name and email address) with third parties.

Apart from that, we may share other information with:

  • Service providers (e.g., country.is, Google Analytics)
  • Legal authorities when required by law

5. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing
  • Request data portability
  • Withdraw consent

6. Contact Information

For privacy concerns, contact our Data Protection Officer:

Sanne Lauwers

Email: info@mercordianimalcare.com